Tweets often reflected broader social concerns over continuing work during COVID-19, the security of online meetings and the emerging challenges to online learning. Over half of the tweets sought to organize and co-ordinate Zoom-bombing, often by sharing Zoom access codes, or posted information and advice on how to avoid such online disruptions. Tracking keywords enabled our research to cast a wide net and collect as much user generated content as possible related to Zoom-bombing on the three platforms.įrom April 3-28, 2020, our study analyzed a random sample of 1,000 tweets that contained Zoom-bomb related terms. We anticipated that Zoom-bombing would take on different characteristics on each of these platforms, since each is designed to facilitate a different form of communication.Īt the outset of our research, we employed digital humanities methods to track the language associated with Zoom-bombing on each of the platforms.
Our team of researchers at Ryerson University’s Infoscape Research Lab set out to answer these questions by studying three popular social media platforms: Twitter, Reddit and YouTube. First, what would motivate someone to cause such a disruption during an unprecedented global pandemic? Is this the work of isolated individuals or a coherent co-ordinated campaign, targeting democratic institutions and processes? What is the goal of such disruptions, and who has been targeted?
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